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@Adiz121 I recommend following up with the Shopify Merchant Trust Team directly via their support channels. Make sure to include your store details and emphasize the urgency due to ongoing campaigns. Expressing your concern about the impact on your b...
@Marlowe02 Hey I understand how frustrating that can be! You can request a refund by contacting Shopify support directly. They usually have a process for handling subscription renewals. Make sure to explain your situation clearly, and they should be...
10-06-2024
@FortunateCO Hey I can confirm that Shopify emails always come from a Shopify.com domain. The email you received is not from an official Shopify address, so it is likely a scam. Avoid responding and do not share any personal or account information.
@TBurgess Thanks for sharing the details. With that traffic, the lack of conversions could be due to a few factors like product pricing, checkout experience, or trust signals. I'd recommend optimizing your checkout process and revisiting your product...
09-26-2024
@bobloblaw Order Status Page: The order status page should be on your domain. Update the "View your order" link in Settings > Notifications.ParcelsApp Link: It shouldn’t be included by default. Change the shipping confirmation email link in Settings...
09-21-2024
@ChrisM187 Hi! Yes, this is possible with a bit of custom Liquid code and JavaScript. You can conditionally display messages based on stock levels for your variants. I can help you implement this in the Dawn theme, including the editable 'Pre-Order'...
09-21-2024
Hi @katenkyleleloxx , I took a quick look at your site, and it looks great visually! One suggestion might be to simplify the user journey—ensure the checkout process is easy and seamless. Also, consider improving product descriptions and adding more ...
@Mohndeltayeb Hi! To set up payment gateways on Shopify without a registered business in Saudi, you can use options like PayPal or 2Checkout, which don't always require full business registration upfront. However, for most local gateways, business r...
09-21-2024
@lovegifts_ch Congrats on launching your first shop! To get initial reviews without sales, you can offer your products to friends or family and ask for their honest feedback. You can also run a giveaway or offer discounts in exchange for reviews. Usi...
09-21-2024
@Edd73 Hi! Moving to Shopify is a great idea. You can use apps or tools like Shopify’s built-in import/export feature or third-party apps to bulk migrate all your products, saving you from redoing each one manually.
09-15-2024
@WriteToFeel You're very welcome! I'm glad I could help and provide some clarity. Thank you for your kind words—I truly appreciate them. Wishing you a smooth and successful week ahead!
09-15-2024
@SierraAnq Hi,Since the domain is locked with indicators like "client hold" and "client transfer prohibited," it suggests there are unresolved issues, possibly with payment or legal matters, preventing its transfer. If Shopify is the reseller, you c...
09-15-2024
@WriteToFeel Hi,That email seems suspicious, as Shopify typically contacts store owners through official channels, not a Gmail address. I'd recommend not responding or paying anyone until you've verified the issue directly with Shopify support throu...
09-14-2024
@Alexb1531 Hey , I'm sorry to hear about your situation. While I don't have access to Shopify's internal system, I recommend double-checking your account settings to ensure there are no issues with your payment provider or payout method. Sometimes, d...
09-14-2024
@yoshy1 Hey this like domain not setup correctly
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425 | 09-21-2024 10:16 AM | |
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227 | 08-30-2024 01:51 PM | |
148 | 08-29-2024 07:40 AM | |
276 | 08-29-2024 07:31 AM |