No, I haven't received any email containing a single information about deactivation of my store and neither any of your team member contacted me for such issue instead I myself contacted your chat support for this. Please kindly solve my issue.

Hi,I just made my Shopify Store 2 days ago and now when I finally decided to purchase a plan (Basic plan) then while entering my card details on billing the page got stuck and I then I refreshed the page after waiting for so long then the page says: ...