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Had the same issue with them closing it and after I complained and asked why it was closed without any solution, they said the issue is from my hosting company (who in turn said is from Shopify). If a lot of customers in the same region are having is...
Exactly! I told them this same thing - that they are prioritizing other customers over African customers yet we pay the same thing. Ridiculous. However, they responded saying the issue is from my hosting company which is WhoGoHost and I contacted the...
It's really upsetting because the temp fix isn't good in the long run and displaying the whole shopify URL has security risks. Not to talk of if you're using a platform like Google ads which directs customers to your original URL which will cause iss...
Is this problem still ongoing? I had to use a temp fix and Shopify is yet to respond.
03-19-2024
- Log into Shopify, go to Domains (from Setting), change your primary domain to your .myshopify.com domain - Your other domain/domains should redirect to the .myshopify.com (still on the same domain page)- Go to your hosting website and make your dom...
Unfortunately, no. I had to disable it. Customers were complaining a lot.
Having the same issue. Did you find any fix?
