Hi @Victor Thanks for getting back. Sounds good. Perhaps Shopify could also cooperate better with the carriers, such as UPS. I know that they offer the duty calculation insights via API. Could be some way to double check the calculations and show us ...

Hi @TeemuEAS Thanks for the reply.What I don't understand is how the carriers and Shopify can get different results. If you have a t-shirt, made in Portugal, and ship it from Denmark to United Kingdom, then the duty amount should be the same no matte...

Hi @Victor Thanks for getting back to me quickly. I completely understand the purpose of the HS codes and the importance of having them all added to our store's products/variants. But I am afraid that your reply still doesn't answer my question.What ...

 Shopify allows us to add the required Harmonized System Code (HS code) and the Country of Origin (COO) to a product and variant to fulfil and ship internationally. We are located in Denmark, so these data are obliged for us to ship outside the EU - ...

Hi Renars,Sounds good about Matrixify; however, we still need a solution from Shopify. We also have a current open support case with them about the issue and are waiting for them to return. Since the problem is in Shopify, it makes sense that they al...

Thanks for getting back quickly, But as Mike said, there should be a better solution. Looking forward to seeing the reply to Mike's comment.

Shopify recently added a new metafield without definition called "global.harmonized_system_code". The metafield is difficult to find but can be located on new or updated products via Product -> Variant -> Metafields -> Show all -> Metafields without ...