We're launching our store in the UK, but some UK users still see the American version of our site. These users haven't visited the site before and aren't using a VPN or proxy. Shopify Support says everything is set up correctly.Has anyone else faced ...

We are trying to launch our store in the UK, but are experiencing an issue where a significant percentage of users in the UK are still seeing the American version. These users have not accessed the site before (so no data should be stored in the cach...

Thanks for your response! It does seem to work in incognito mode... any idea why that would be?

All of a sudden my website went offline. I'm not able to access my shop and I can't contact support for immediate help.  I have no idea what the problem could be. Since I don't have access to the admin dashboard I can't investigate that way either.  ...