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User Activity
05-29-2025
Just FYI on the shopify finance report issue update - after hours and days with chat support - they were able to narrow down the problem for us. We have collaborator access, and for some reason, a lot of our clients, didn't have the "dashboards" pe...
Just FYI on the shopify finance report issue - they were able to narrow down the problem for us. We have collloborator access and for some reason a lot of our clients we didn't have the "dashboards" permission under analytics checked on and only ha...
Yes I love A2X - and highly recommend them. Just FYI on the shopify finance report issue - they were able to narrow down the problem for us. We have collloborator access and for some reason a lot of our clients we didn't have the "dashboards" perm...
Maybe because I myself am not a store owner - we are an accounting firm with shopify partner dashboard and access our clients shopify stores ( ranging from basic to advanced to plus ) ...so maybe that is why I can't get a live person because I am not...
We are frustrated because on almost 75% of our clients that we have collaborator access to - this report is completely blank. It only brings up data for 2 of our clients. This has all been since May 9. I have been on the chat assistant with sh...
05-22-2025
I have been on chat assistant 3 times with shopify telling them this - ironically 3 of our clients shopify summary report is not blank and works ( in the new style format). But for the other 75% of our clients - it is a totally blank report. They...
05-19-2025
This is the number 1 report we use for accounting for all our clients. It is totally blank. I contacted support and am getting nothing..... anyone notice this? This is an essential report for accounting
05-13-2025
We got pushed over to the new analytics view for the month-end inventory report....but the numbers are totally different now and for previous months the numbers are much higher than the old reports. We have the old reports saved so we can clearly see...
I am having trouble finding how chargebacks and disputes are reported on the finance summary report or how that works. I map my clients using A2X to QBO, and we map the dispute items to a liability on the balance sheet. If a client has a lot of di...
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| Subject | Views | Posted |
|---|---|---|
| 679 | 05-29-2025 09:12 AM |
