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‎02-18-2024 07:36 PM
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It's been three months and now I am being asked for the same information AGAIN! Of course, it also has the threat that they'll shut down my website if I don't provide it. I'm tired of this harassment and had contacted an attorney who is willing to re...
Hi! I created a new collection type of "comingsoon-collection" and a new product type of "comingsoon-product." Since the collection grid theme template affects all collection types, I need to find a way to remove the "quick add" button from either th...
They did the same thing to me. I sent the information three times and finally I drew red arrows to the products they were questioning and sent them again. The irony of this whole situation is that they requested the receipts for the copyrighted produ...
How ironic that once the complaints were filed with the AG and BBB yesterday, my website was turned back online last night. I don't want to be the squeaky wheel, but if that's the only way to get some grease, then so be it. Merry Christmas...seems li...
Sure, we can setup an alternative gateway and pay higher fees from Shopify for not using their gateway. No thanks! How about you hire enough people to review documents in a timely manner.
It clearly came directly from Shopify and it was not a DMCA.
My store has been shutdown by Shopify for trademark issues. They originally stopped my payouts, then eventually shut down the website even though I sent all the invoices they requested.Here's the story:  Back on 11/30/23 I received an email from Shop...
I received my email on 11/30 at which time they also stopped my payouts.  I immediately replied to the email with the invoices (per their request). On 12/5 they shutdown my website. Today it is still shutdown. I have not been able to get a hold of an...
I am in the same boat and no one seems to care. This business is what feeds my family. I've contacted support everyday and it's the same blah, blah, blah. Today I contacted the BBB and filed a complaint. I also filed a complaint with the Attorney Gen...
That's your response? How pitiful. I sent valid invoices (now for the third time) and still have heard nothing back in over 6 days. My site has been shutdown and I have contacted an attorney because I am not violating any policies. My suggestion for ...
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