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Right, we feel the same too. Looking into other apps to see if they work. As of now, we can't do anything for the online orders that come through in CA. 
Did you ever find a solution? Our shop also needs to implement the CRV charge due to the new law. We installed the app called Canteen but haven't used it yet. Since the CRV only applies to the customers in CA, we're not sure how to have it only charg...
It still happens with us but at a much less frequent now
This is getting really frustrating. Shopify support is only giving us the runaround. For the past 3 weeks, over a 20 email thread and multiple support members, Shopify has not given any solutions or wants to send us a replacement.  The only thing tha...
Thanks for the update. I'm currently experiencing the same thing but we are fully updated and still having disconnect issues. I sent an email to them today hoping they will get back to me with a solution soon!
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