The only solution that I have found is to open the Customs Information and edit the description to something more simple.  That cuts down on the paragraph of generic garbage while keeping the same HS Code, etc.  It's a hassle for sure when you have t...

I've used this method many times to replace a product or send to a vendor that was direct invoiced.  With the way things are lately, it wouldn't surprise me if I was getting charged a full commission on something that I shipped for free.  But you cou...

Any luck with a solution?  This has been such a hassle and it has caused UPS customs to call and claim they need a PDF of the customs labels emailed because "there was none attached to the package".  They were attached...but they probably trashed the...