if anyone has the same issue, I found a solution, just follow these steps 1. Go to Online Store -> Theme -> Edit code2. Open file theme.liquid then add these code below to above the </head> tag <style> iframe#dummy-chat-button-iframe{ display: none; ...

@SidouLF any suggestions on this issue?

The Shopify Inbox is amazing for getting in touch with potential buyers, but can it be hided on mobile devices' pages? As you know, mobile phone's screen is smailer than PC but the icon of Shopify Inbox is too big for such a screen.