Hi SFG-Casey,  Version 8.16 of the Shopify POS was released yesterday.  We deleted the old app, downloaded and installed the new version and made sure that our printer was off during that process.  Restart the ipad once the version is downloaded, the...

I've had contact from Shopify after much back and forth, speaking with multiple agents and wasting a BUNCH of time at our end. They've confirmed it's a compatibility issue and there is an update coming out to address the hardware problem. I was told ...

Since the latest Shopify POS update ran (14 August), we have been unable to print to our Epson TM printer. We've been a week without receipts or the ability to print our end of day reconciliations.  I've been liaising with Shopify on this all week, c...

It is so frustrating that you requested this in 2022.  We (along with many others in this community) have been reaching out to Shopify to get this sorted and just get the standard reply of "this is a known issue".  It is NOT possible to have an omnic...