Hi, @DoubleBMonogram !
Thanks so much for getting back to me. While it is a little tricky to determine the cause without looking at examples, I am so glad to hear that this has been fixed up for you.
It is also always wonderful to hear of such positive experiences with app partner support services. If you have the time, I'm sure they would appreciate your feedback - positive or constructive, in the Shopify app store.
Thanks again for your reply.
All the best, Katy
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Firstly, Shopify Analytics and Google Analytics are different systems so they will always contain different data.
However, the difference you see is huge and should not be that much. It primarily depends how your Google Analytics is setup as there's nothing you can do on the Shopify Analytics front. Chances are your GA is being filled with spam. My recommended starting point is to go through my analytics setup guide. There are several strategies in there that you can follow to reduce spam hits to GA.
The three primary ones are creating a new GA property so your analytics ID ends in -2. A lot of spam bots will just hit the -1 ID. Secondly, in the views settings, let Google filter out known spam hosts. You should always set up a new unique view with no filters as such so you can compare the peformance. And lastly, have a filter that permits hits from only the hostnames you want. Each are explained further in the guide.
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