Yes I got it escalated and resolved however, the a week later it being hit with a “review” which is unfounded and another illegal harassment tactic used against us because we got someone in trouble. So now these ppl claim they need documents for 42 b...

Don’t listen to that “the bank is still processing” that’s their excuse to just get rid of the ticket. You know how your bank processes payments, big or small that has nothing to do with the money being deposited. Unfortunately you have to keep going...

***update*** I finally got the missing payouts for the 7th time resolved and paid. However, out of the blue I’m being told via email that my account is under review and my payouts are now on hold- I am so sick of these people that I’m seriously about...

Hello,I need to figure out how to contact corporate and fast  about the level of support I’ve received from Shopify billing and the Shopify support team! It’s disgusting how many agents I have to go through to first, find someone who speaks and can r...

Sorry I’m replying so late but yes I did get my issue fixed once I finally got to the billing/payments department and spoke with a manager. But I’m back today with the very same issue again, this time is much more money involved. I’ve been catching t...

Hello, thanks for responding to this last issue but low and behold, it is happening again! Recap & conclusion from past issue above - *After weeks of trying and several tickets later, I finally got someone in support who understood the situation was ...

This is exactly what happened to me, prepare yourself, this is long but it might help you since I been through this 3 times. I’ve been with Shopify for 5 years and have accelerated payouts as well. This is actually the 3rd time I caught these people ...

I can’t take it no more! I’ve had missing payouts 3 different times that show paid when they have not been paid, I don’t know if there is some fraudulent stuff going on with the banking or if there is some serious internal errors but I’m tired of cha...

I can’t take it no more! I’ve had missing payouts 3 different times that show paid when they have not been paid, I don’t know if there is some fraudulent stuff going on with the banking or if there is some serious internal errors but I’m tired of cha...