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We are just setting up the store, I'm looking for guidance on what actions are available / should be taken.  
Hi Desmond, Thank you for your reply and that information. All of our staff need to have Two-Step Authentication. My other 2 admins were able to set-up Two-Step, but I don't see that option for the associates/cashiers? When I try to set up one of the...
Hi,  We're in the process of setting up our POS and need to give a couple of people in our Finance team access to reports.  We have 3 Staff accounts and all 3 are in use. Is there another way to provide access to those that need it? Thanks!
Hi,  We are setting up a POS (bricks and mortar), our organization requires that ALL Associates have two-factor authentication to access the platform.  Do we have to have the Shopify Plus plan to enforce this for all users as noted in this linkhttps:...
The staff attending the trade shows or managing presenters can choose from anything within the store.
Hi,  We are switching over to Shopify POS (bricks & mortar store) and need some help trying to figure out how to manage one of our processes.  Other departments sometimes use items from our store for use at tradeshows or as a presenter gift. Our fina...
Hi - I'm getting the same error message.  I've tried a couple of different browsers and have cleared my cache but still get the error.  This is why we want to delete our online store, hope you can assist. We are starting with a POS (bricks and mortar...
Hi Elias,  Thank you for your reply.   We are a new store, selling in-store only for the foreseeable future.  We do have a marketing plan, and a built-in audience to draw from. Getting things set up has been less user-friendly and more time-consuming...
Hi,  I've read through posts and the help centre and can't find a way to add an automatic discount to the entire cart of select customers on POS.   It would appear that I can use the discount feature to achieve this result, and specify customers in t...
I found a user video on YouTube that showed a sample csv file with fields filled in properly, looking at that I was able to determine how to proceed. Thanks!
Hi,  We are trying to import product via a csv file, the preview looks good, but not all products are loading.  In the confirmation email reviewed it notes that "9 products couldn't be changed due to invalid information" and then lists several lines ...
Hi,  We are getting ready to launch a POS store onsite.  We have members that receive a 10% discount on all items. How do we set that up so that our cashiers aren't manually entering 10% into the system for each member transaction (too much room for ...
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