Hi Please help me ASAP.The link in the help center just goes to an article.This is a horrible experience

I tried two of my emails and they don't have any shopify accounts associated.What is this setup actually ? "It may also be the case that this charge relates to a store you have purchased from using Shopify."Please help me ASAP

Hi,I have been charged $5 every month for months and I have never created any store on shopify. Just for this post, I am creating my account as your customer service numbers are nowhere available. The charges appear on my account as SHOPIFY* 18136842...