Hi Jenny, thanks for the response. "you could add a tag or metafield for the customer when the winback email is sent, and then check if that tag/metafield exists before sending a winback email. " - would this have to be a manual process? Or something...

Hello,  I am currently using the pre-built winback automation flow, which works really well. However, I am getting customers who are only shopping with us whenever they receive the winback email. How can I edit the flow so that a customer goes throug...

Hi everyone,  Occasionally we have issues with our Shopify store, today our checkout stopped working and we've had instances that the website store is down. Is there a way to set up a status update to our business email to alert us when something goe...