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User Activity
07-06-2023
I assumed the email I got about the adjustment, the "We've identified..." one, was more of a standard email when you received due to an adjustment rather than an admittance that there were incorrect ones applied due to an outage.
07-06-2023
Yes, you are correct. The $22 is above normal. I saw there was a $1 adjustment fee for adjustments under $10, and $2 fee for those over $10. So I'm assuming the $22 is from a $20 adjustment with a $2 fee. So that $20 is on top of what we paid. W...
07-06-2023
I've done these disputes on PirateShip and eBay. You make a few clicks, type in an explanation, a few weeks later its resolved. I dont know why shopify is saying I need photo proof of something. No one does what they're asking from me.
07-06-2023
Here is the reply I got from support. Apparently we need to have photos of all of the packages with weight and measurements. I am sending this email as a follow up regarding your concern with the shipping label adjustment email you received.As promi...
07-05-2023
Same Problem. Fortunately only one order for me...I round up all my dimensions, all were fine every time I've sent this package out before.