When will the refund show up as processing?? I got my shipping credit but my refund for the amount that I already paid doesn’t show up in my recent bills at all, even though the email says it should.

I got the email that they are refunding the amount that has been billed to me already ($440) but giving me shipping credit for the amount that hasn’t been billed yet ($154) bc it didn’t reach threshold fees yet. They said I should have a shipping cre...

I’ve been having this issue too the last two days and I’m in the hole about $600 now with over 27 packages affected. When talking to support I just get a lot of “it’s a known issue that’s being worked on” but no estimate of when it will be solved, or...