Wow just wow. I didn’t know it was done on a scale where there are multiple orders at once let alone getting into anything more than 4 figures. I’ve only just had my biggest order and finally decided to google. I’m so sorry this has happened but you ...

Any luck on solving this? Same problem! 

Hello! I’m so glad I found this thread. I was going crazy as Shopify had no clue what it was. Have you tried not refunding? I know it doesn’t seem ethical but it is not our position to lose money. Surely these people can do fraud report on their card...

Hello,  can you please explain how you lost money? This is currently happening to me but the Shopify chat was useless and they had no idea what it was, even though it seems to be a common thing!