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User Activity
06-17-2025
Is everyone still experiencing this issue? I've been in contact with Shopify support and they wont put a timeline on a solution which usually means months of waiting.
06-17-2025
Is the issue still occurring for you?
06-17-2025
Is everyone still experiencing this issue? I've been in contact with Shopify support and they wont put a timeline on a solution which usually means months of waiting.
06-09-2025
Not really a solution though, if we can’t drag blocks around. A real solution would be Shopify actually fixing the issue!!
06-08-2025
Same issue being discussed here as well - https://community.shopify.com/c/shopify-design/cursor-bug-in-customizer/td-p/3062120
06-08-2025
Not yet, I've reached out to Shopify support but they haven't admitted its a bug yet.
06-08-2025
The issue it being discussed here too https://community.shopify.com/c/technical-q-a/why-does-my-cursor-converts-into-grabbing-hand-icon-and-then-i/m-p/3056833
06-08-2025
Same, its occurring with both Dawn and the new Horizon theme, so agree its not theme specific. I've noticed it happening since Shopify updated the admin. I have reached out to support but they are trying to say its device related, and not a Shopify i...
06-08-2025
Yes, I'm having this issue too, for the past couple of weeks. Mine becomes unresponsive after 1–2 clicks. The cursor changes to a little grabbing hand, and the dropdown arrows disappear so I can’t open any sections. I have to save and refresh constan...
05-31-2025
I'm having the same problem, and it's been happening for about two weeks now. Like you, my cursor turns into the little grabbing hand, and the dropdown arrows disappear when selected. I can usually make 1–2 changes in the customizer before it stops r...
I agree, its a horrible idea. Forcing customers to login to their email account to find a code will be annoying, I mean, what if the email fails to deliver? What if the email goes to their junk mail and they cant find it? What if they aren't logged i...
Is it possible to have this on the collection pages?
05-06-2024
Hello : ) How can I create a best sellers collection using Shopify Dawn theme and limit the quantity of products shown also set timeframe to 7 days instead of all-time best sellers? Thanks.
It looks like Shopify won't be fixing this issue any time soon so I've started using a new app called Australia Post EZ to create shipments. https://apps.shopify.com/ez-label I select to automatically bulk fulfill my orders in the app as I print labe...
Thanks Mirdas, how does the app handle partial fulfilments?
