As of 5/6 we have sent two mailings where all of the Comcast emails were delivered.   Wish I knew why, but I'll enjoy it for now.  Good luck all.

Yesterday I sent and resent a message to bounced  Comcast addresses.   I created a Comcast only segment and sent a message.   20 were delivered and 200 were bounced.  Clicked on the Bounce list and saved THAT segment, then sent the message to this gr...

I looked into this - our Domain is hosted by Shopify so it is set up per their instructions.   So that isn't the issue for us anyway.

Hi I have segmented my customer list by user Domain so that smaller groups of emails are being sent out and the non-Comcast customers are not affected by the "spam" issues.   It's also very easy to see that the gmail, yahoo etc are mostly all going t...

I have just given up.   I have received zero assistance from Shopify and same from Comcast.  Lots of "open tickets" that are never resolved and don't exist when I call back to check progress.  Comcast was amused when I told them that Shopify said the...

Same question.   Also, I have sent to the bounces over and over, getting about 25 delivered each time.   However, these accounts remain on the list of Bounces.   Is this true for you also?  If so we can't rely on the Customer > Bounce filter to clean...

I'm talking to Comcast as we speak for the 4th time in 3 days.   Shopify says they will NOT talk to Comcast and I need to resolve this with them.  They say i need to ask Comcast to whitelist "mailer.shopify.com" and I can't seem to get Comcast suppor...

We don't use Google Workspace either. Just a mailing list of imported andmanually created Customers inside Shopify. I am now sending to groupsbroken out by domain: Comcast usually delivers 15 out of 200, the restbounce. Gmail, MSN and all the others ...

March 20 and this has still not been resolved, nor can I get Shopify to give me a real update or ETA.  

YES  Shopify support just told ME to report it to Comcast !?!?       Then he hung up on me when I told him this is an  issue between Shop and Comcast....

Same problem has cropped up again.   Suddenly getting hundreds of bounces halting our email campaigns.  When I resend to the Bounces (which should not work) nearly 50% are successfully delivered.  But these accounts still appear on the BOUNCED list, ...

I have the same problem and Shopify has not been  helpful.   Successfully sent campaigns every week to 2500 accounts with less than 50 bounces.   This week it failed after 78 bounces (in only 999 sends).   Sent to remaining 1500 accts and had 89 more...

We need to keep our valid customer list tight to stay within Shopify plan maximums and had planned to delete customers with bounced emails (if they have no orders), but seemingly erratic Shopify bounce behavior is concerning. 1.  I see that emails ar...