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User Activity
02-29-2024
Our issue was solved by the Shopify team. I believe the issue was due to a lack of RAM on their server it was not an app or code causing our issue. We are a Shopify Plus customer.
09-15-2023
We had the issue prior to installing Search & Discovery.
09-15-2023
Megan, What of these aps do you have installed? Collective (Retailer)Rebuy Personalization EngineAudiencesShop Workflow AutomationData Feed Watch Shopping FeedsCustomerHubAdvanced Shipping RulesFlowSearch & DiscoveryLaunchpadOuiteo: Sort and Hide Sol...
09-15-2023
We are going through great lengths to solve this issue. We have already tested the theme and that is not causing the issue. We believe its a mod causing the issue.We should have it figured out soon
07-26-2023
We are having the same issue on Discounttackle.com. We completely changed themes to the newer 2.0 theme and are still experiencing the same issue. Every day the carts get emptied.