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What do you want me to say... other than having the worst customer service.
https://community.shopify.com/c/payments-shipping-and/payments-shopify-gateway-on-hold/m-p/2174522#M76229%3Futm_source=communitymembers&utm_medium=email&utm_campaign=mention
Having same problem since June now.. not any valid support from Shopify.. such of scam from a big company after I paid my yearly subscription
08-08-2023
I received email from Shopify Trust & Safety Team Ticket ID: a7a58826-d10b-410e-abb4-f6893b7c99dc The only thing they told me its to create a new STRIPE account and verify this.After I did (already 1 week ago), nobody answer me and my credit card pay...
07-27-2023
Yes I sent the documents already around one months ago and verification was fine.Every time I try to talk with them they reply the same things..tickets> 40340176 and 39301632
07-27-2023
Dear Shopify Support Team,I hope this message finds you well. I am writing to express my deep disappointment and frustration with the service I have received from Shopify in recent months. My payments gateway have been on hold since June, and despite...