No content to show
User Activity
Well now, a few days later, after not doing anything the US report is now accurate for March, and matches the Summary. It seemed to update gradually - I looked at it the other day and the number was a little closer to the Summary, but not quite. It w...
We operate in Washington state, so our sales tax is destination based. I just looked at both reports again today for last month and they are closer, so I'm inquiring with the guy who actually does our tax reporting to find out what happened. I'm wond...
Hi Nate, we are having this issue too. Our US Stales Tax report is off by about $100 from our Finances summary, haven't figured out exactly why but very annoying.
We use Shipworks for fulfillment and I can't tell whether this is a Shopify problem, or something to do with the Shipworks API. We frequently have to edit peoples' orders to add products before they ship out. After we edit their orders to add a produ...
Is anyone else having this problem? We recently created a store and imported most of our customers from a CSV file. We have Classic Accounts set up, and tons of them have been emailing us with problems creating or activating their new accounts. Most ...
One of our manual payment methods offered is "Check by mail." However it still asks for a Billing address when this method is selected. Is there a way to disable billing address collection for this?
11-20-2023
We frequently have customers calling us to add products to their orders before shipping, even if they've already paid. When editing the order from our store admin, added products do not cause the shipping to recalculate based on the newly added weigh...
11-06-2023
Did you ever find a solution to this? I'm having the exact same problem
Hi, How would we set up a shipping rate like this: Base rate of $12, plus $0.30 per lbs. Is it possible, is there a simple app that would do this? We were able to do it in BigCommerce by making the base rate the "handling fee" but there doesn't see...
