So sorry this is happening you. I have not had an issue but I switched to Shopify email marketing last fall. I did notice that Shopify sent an email touting its new checkout and accounts editor. I have not updated to that. Did you? Could that be the ...

 @kenkai just gave a solution at the bottom of this thread!

There is now a solution by @kenkai at the bottom of this thread. Worked for me!

@kenkai gave a solution at the bottom of this thread!

There is now a solution by @kenkai at the bottom of this thread!

That's it! I went back to my checkout settings and ticked the "email me with news and offers". Now if someone DOESN'T want to subscribe they can untick this box. But it isn't confusing for those who are already subscribed. Thank you for this solution...

https://foelberpottery.com/I guess I was spoiled by Constant Contact having such detailed customer data. I could look up an individual and see the email engagement and clicks. I had to manually enter the purchases so I'm happy the Shopify does that n...

How do I see the individual customer activity from an email? So far the only way I could see this is by scrolling through all 800+ opens to see if a particular client opened the email. 

New to Shopify. Just sent my first email blast using Shopify email campaign. I have over 1200 clients that I migrated over from Constant Contact, my old email campaign provider.  Does Shopify offer any way to search an individual customer for an indi...

Same issue here! I am using Shopify Email. All purchases seem to automatically unsubscribe the buyer. A few other loyal clients are now unsubscribed. Not sure if they had an abandoned cart or what. Please help us understand why this is happening! 

Hi Popsmash,  I am new to Shopify too. Have used Constant Contact with our old website for many years. Did you wife export all of her contacts from CC to Shopify? I have done that and am just about ready to send my first email through Shopify. Hoping...