that is a shame. I got excited for a minute. they need to realize that not only do people not gather personal information in most in person sales situations - but that customers would be completely put off if we did. I keep telling them that and they...

the newest POS update has made checkout worse and less efficient!! Now we have to click on the search bar every time we scan a barcode instead of having barcode automatically add an item to the receipt. Our Valentines day was a mess because every tra...

That is a fine system and a good workaround if you either don’t track inventory or adjust inventory every time you do it since your system won’t affect  the inventory count for the returned item.  i am still hoping that shopify will make the adjustme...

I hope it helps others too. I am so glad you found it!I think I personally have reached a point where on principle I am not paying for extra apps that offer things that should be in the basic system. We have created workarounds for most of our issues...

Shay, I fully recognize that it must be a hard job to be the one we all complain to, but I have to say that since we did the switch in september, andsince I started doing my research immediately after the announcement from Intuit, nothing I brought u...

I am very much not Shopify support - just a person a few weeks ahead of you in what has been an exhausting process. If you haven't unlocked the scanning thing, maybe I can help form our miserable experience of trial and error:the way we have gotten s...

If you cant assign checks as a payment like cash and want something fast, you could set up a “special payment” in the POS and name it “payment by check”special payments are a way for the system to treat a receipt as paid

I have had the same problem repeatedly. The support people are very nice, but when I bring up things that are essential to in person sales (being able to put a negative quantity in a receipt for return, being able to offer gift receipts that don't sh...

I am honestly glad my posts are making you feel better. Thank you for saying so.We are not antiquated - just doing a business model that can be a great way of doing business and life, and that we are correct in thinking would be accommodated by shopi...

I would really appreciate you submitting this to the developers. I promise that as more brick and mortar stores switch from QBPOS to Shopify POS, you will hear more and more complaints. It is a very basic basic need we have to be able to offer good c...

exactly! My plan (that I think is very flawed and will lead to all sorts of accounting and inventory problems) is to do inventory adjustments after transactions like that, but there is too many ways to do this wrong, so I am not making my salespeople...

Thank you for these resources. I will look into them, though they seem cumbersome for an in person sales environment where being able to process sales quickly is the key to being able to offer good customer service - especially during the holidays wh...

now I have a more urgent reason to want this - we have no way to take returns for items we sold in QBPOS before the switch If Orders to not transfer when we transfer data from QBPOS to Shopify POS, how can we take returns on items we sold in QBPOS. O...

So, I have brought up before the need to be able to use negatived quantities in the POS sales process for a fast way to do returns - now I have a more urgent reason to want this. If Orders to not transfer when we transfer data from QBPOS to Shopify P...