Shopify Advisors from the Shopify Help Center have been addressing my complaint. However, they are unable to provide an explanation for the absence of the four Support Agent activity records in my store's activity logs. Interestingly, the Support Age...

To address your inquiries, I can confirm that I have not shared my login credentials with any member of the Shopify Support Team in relation to Shopify Support matters. I am the sole individual with access to my Shopify store. On September 19th, I co...

In processing of my support ticket, after a number of different replies.  Someone unchecked the "Restrict access to visitors with the password" of my under-development store without my consent!!!I need an explanation!