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I have gone through the all docs and have tried all possible options. It works fine when I pass notifyCustomer: true in both the payloads mentioned below in SS. But it also triggers an additional shipping confirmation email. https://prnt.sc/7qPDaNOQn...
Not sure if it works in REST but can't use it as a RATE limit issue.
No emails were triggered! I tried removing notifyCustomer in both payloads. It will trigger only in once case when notifyCustomer is true in both the payload.
Edit on above**And the tracking number update payload: https://prnt.sc/WS8IvRPwYr9k
The snapshot of the payload for creating fulfillment in Shopify: https://prnt.sc/Gml0MZ-GZHz5 And the tracking number update payload: https://prnt.sc/Gml0MZ-GZHz5 No emails were triggered and if I pass true in both the payloads then it will work but ...
The tracking number email will trigger if I pass notifyCustomer: true when creating the fulfillment but it also will trigger the shipping confirmation email at the same time of fulfillment. So I just want to send an email when I update tracking detai...
I have been running through this problem since Shopify released the new Fulfillment API. And no acceptable solution is available on their API doc. I am using GraphQl which has type safety. It will throw an error for invalid data types.
08-28-2023
Thanks! I have a bigger problem and invite you to take a look at that: https://community.shopify.com/c/fulfillment-and-inventory/tracking-number-doesn-t-triggering-notification-email/td-p/2189389
08-28-2023
Try notifyCustomer: true for trigger email notification.
I am using fulfillmentCreateV2 mutation to fulfill the orders into Shopify, in the payload if I pass notifyCustomer: false so it won't trigger the Shipping confirmation email, but when I am writing tracking numbers back into Shopify using fulfillment...
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1010 | 08-28-2023 12:03 AM |