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Well without ceremony we recieved an email on Friday detailing our hold was lifted It feels like a weight is lifted and we wish all the best for others in this boat and can only ask Shopify reconsider how they handle communication in these trying tim...
Sadly again today another support agent re-affirmed there is no timeline but ahain gave assurances it would be soon  The situation will become quite desperate for us in a few weeks if we are deprived of our money, as bills payroll and overheads are w...
72 working hours have passed and we have not received payout as promised by support on Thursday  I have raised the flag with Support agent Rahul who wen asked gave the update: I've just received an update from our team that the review of your store i...
Not just yet we will wait until Tuesday(3 days) then we will go back to the support team as they had told us 3 business days on the chat but it's not a great time
Firstly, I want to express my deep appreciation for Kriss on the support team. Their patience and dedication while we were dealing with our bank was commendable. However, it's clear however that the team needs more resources and training to provide t...
Hey guys A customer in Denmark is reported this today any ideas? There may be others affected but not reported They triet two different PC's same result (chrome and explorer tried)  
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