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Hi there,You can definitely send a custom message to your customers without HTML or Liquid knowledge. Here's a simple workaround:Export your customer list.Open the CSV file with a spreadsheet program (like Excel or Google Sheets).Create a new column ...
09-07-2023
Hello,I understand the situation you're facing, and it can be challenging when delays occur, especially for special occasions like a birthday party. Since your website clearly outlines your policy regarding delays and compensation for lost orders, yo...
Sorry to hear about the shipping delay you're facing. In cases like this, it's important to maintain good communication with your customer.Firstly, I'd recommend reaching out to your shipping provider to get a clear update on the shipment's status. S...
09-07-2023
I'm curious, have you reached out to Printful's customer support to get more information on the specific reasons for the delays? It might help to understand if there's a particular bottleneck or issue causing these extended delays.
09-07-2023
Hi Gary,Great to hear that you're planning to keep your store open during your week away! There are a few options you can explore to notify your customers about shipping delays:Order Notifications: Most ecommerce platforms, including Shopify and WooC...
