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User Activity
01-17-2025
Hi, I have reported this to Shopify, they are investigating.
01-16-2025
Hi, My Shopify has updated and it's annoying me! See below image, Top Locations used to have a magnifying glass, like customers, you could view who has been on store, what they looked at, did they put anything in the cart or reached checkout. Where h...
01-15-2025
Hi I used to click live status, then go to locations, this had a button, to see which towns and cities have been on my site, that's disappeared. Thanks Thanks
01-15-2025
Hi, The live button does not work anymore. I cannot see who has been on the site.
01-15-2025
Hi, In Shopify where has the Live Status been moved to? Thank you.
10-04-2024
Hi, I received my first Klarna payment order yesterday. I have reached out to the customer to verify order, he has not replied yet. I do not know how Klarna operate, I assume they do checks on the person placing the order to validate not fraud. Is th...
@Topseat After the fraud transactions, I moved to manual payments aceptance. The advantages of using this method, you can vet all orders, you will not incur credit card fees etc if you cancel the order. My sales volume is low, manual payment accepta...
@Topseat I fully understand why Shopify has the chargeback rule, to stop rogue merchants. However, they consider no other facts, was it genuine fraud or customer complaint. I was targeted by a gang, my inexperience looked at the Shopify indicators, ...
@De69 for you to be booted off the Shop app, you must have had more than one chargeback. A gang targeted my store, over two days. I shipped three orders, all were fraud. It was Shopify indicators suggesting low chargeback chance. I now ignore the ind...
08-22-2024
Hi Sophia,Thank you for responding.I make two or three sales a week, with the Shop App was around 5 or 6. No business can survive making such low volume sales. The chargeback against my store were fraud, not disgruntled customers. I was new to Shopif...
08-20-2024
Hi All,I started my store Oct 2023, it's been a experience. I started slow due to Google Merchant issues, all got resolved. I finally got some sales, all was progressing well, the Shop App generated me sales as well. Then, I was targeted by a gang of...
08-05-2024
I thought the allowed period to do a chargeback was 120 days.
08-05-2024
What is the app called? Thanks.
@LEVY1 Shopify fraud indicators advise ship the item low chance of chargeback. Merchants should always do extra due dilligence on the order, then ship. If a rogue customer wants to put a false chargeback, they will. The banks are poor at reviewing c...
08-04-2024
Hi,I was targeted by a gang, three orders are fraud, all happened back-to-back in two days, I knew I would lose out on Chargebacks, I just about came to terms with this. After what happened, I do worry with every order, I have managed to prevent some...
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606 | 08-22-2024 02:17 AM | |
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