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Rubbish.  All the phone number does is connect you to a "specialist" who will type your question into a chat box box for a migration engineer to review and answer.  Takes hours and hours IF you even get any help. 
Same situation here.  We run a multi-store + web config and shopify has largely been unable to even understand the way retail works, let alone help with their own integration.  Just this morning, after weeks of working on the migration, a support "sp...
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