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All you can do is deal with it!  Shopify closed down all its support channels and you won't ever hear from a real person! 
Welcome to Shopify! They used to be good, but it became a complete night mare for merchants. They'll bill you hundreds of fees and other charges almost daily and offer virtually no support. The only support you get is to chat to an AI chatbot. No ema...
Welcome to Shopify!  It's a nightmare! 
Hi @crysa , that's correct. You'll wait for hours for an agent to connect, and even then, there is only a small chance that they will ever reply! Shopify doesn't care for its users. They've closed down every single support channel, and the only way t...
Oh, and don't be surprised if they suddenly remove this post!  If a message doesn't portray a good image of Shopify they will simply take it down!  They remove my posts as well and blocked my access to other discussions where people where discussin...
Don't bother! They closed all support channel! Shopify has become the worst for e-commerce merchants. If you are a new merchant I would advice to stay away!
Good luck trying to get an answer! They closed every support channel and we have been waiting over a month to hear from them! We sent 15 emails and not a single reply! 
Good luck trying to get your funds! Shopify is holding over 20.000 USD in payments from our store and nobody has replied to over 15 emails in a month! They've marked some payments as "paid out", but nothing was ever received. And of course all their ...
How am I able to talk to support? There is no phone number and no email address. The only support they seem to offer is via their "Chat". I've waited several times for over an hour before getting connected and the agents just leave me on read... Belo...
Hi! We have been waiting over a month to get a reply via email about Shopify holding over 20.000 USD in funds. Nobody has replied despite 15 emails on the ticket. I've contacted "support" through their chat 5 times because they closed down all other ...
@Jayveon  Stay far away from Shopify! The company is a complete scam. Here is what they will do: They will let you use the platform until you start making a good amount of sales, as soon as this happens, they will block your Shopify payments account,...
@AACUSTOMS  Stay far away from Shopify! The company is a complete fraud. Here is what they will do: They will let you use the platform until you start making a good amount of sales, as soon as this happens, they will block your Shopify payments accou...
@Blair Stay far away from Shopify! The company is a complete fraud. Here is what they will do: They will let you use the platform until you start making a good amount of sales, as soon as this happens, they will block your Shopify payments account, h...
Ollie, to be honest: what is the point of replying to these messages if you can't even check on the account? It's quite clear that merchants are loosing patience with being unable to talk to anybody at shopify! You've closed every single support chan...
The same thing happened for and they are keeping 20.000 USD worth of funds! Absolutely nobody every replies either! All we are asking is that they either refund the customers so that we process payments through stripe or Paypal but It's impossible to...
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