We are not using a shipping profile, but have general shipping rates tied to each state within Australia. This issued occurred for a Local Delivery. When replicating the customers order, identical data was input: same address, products and quantity. ...

A client has raised an issue with me that a customer of theirs has been overcharged on shipping for local delivery. Shipping to this customers area is set to $55, I cannot find out why an extra $45 was added to their shipping. Customer invoice:Delive...