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User Activity

I have set up and subscribed to several events that work fine. I am trying now to get collection_viewed to work. I can receive all of the checkout started, info submitted, etc. For context, when it fires, it will add a cookie, IP address ,etc.  Follo...
Do you have tag you can identify a user with? Client side if you track by cookie you can make a call during on either checkout-start and checkout_contact_info_submitted subscribed events.  When either of those events happen I am making an event call ...
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