I have same issue. support advisor link keeps saying "there's a problem to loading this page" I need to reactive one of my store. To access I need to get the 10 digit code but not receiving any account related shopify email. 

is it solved? I am having same issue. none of way is not working. 

I even tried Help Center assistant to be transferred to a support advisor but keep showing error message for a week;"there's a problem loading this page. There's a technical problem with the Shopify Help center that prevented this page from loading. ...

Thanks but I tried them all but still not working. I checked all the gmail settings and nothing blocking shopify emails. from the shopify help center, I can't get any answers. 

I haven't logged in one of my shopify account and now it asked me for 10 digit code sent to my email, but I don't receive thany of shopify email.