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Hi Nicholas_P,   Thanks for the great summary of what is happening. We have identified the problem and will be rolling the appropriate changes in the following days.   The corrected approach will set the retrieved quantity from the fetch_stock call a...
Hi Colin,   Those cases seem to be a cases of mismatched data. We are investigating those. What is happening is that the committed value does not correctly reflect open fulfillment orders.   However, it should not matter soon as we will be slowly rol...
Hi Colin,   Just to make sure I understand correctly. You are creating orders out of shopify and the aim is just to set the new inventory quantity. Those orders will not be created inside shopify?   I will need to explore the fetch_stock.json. I have...
Hello Colin,   I have checked your situation, and I am not mistaken I believe you were using the inventorySetOnHandQuantities mutation, with the reason "reservation_created".   That mutation is used to edit your "on-hand" quantities directly, to keep...
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