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Thank you.. I have direct messaged you now.
11-12-2023
Hi there, Could you please assist here? Video is still not working.
Our Website is www.shopmoomee.com Example of the video with text can be found on this site- https://pippeta.com/collections/pippeta-pump/products/pippeta-pump-classic-dual-pumping Could someone please assist on what code is needed to add video with t...
10-31-2023
Thank you for getting back to me! Great, so what is the correct url to get this to work?
10-31-2023
Hi there, Thank you for your reply. Are both videos playing on your end? On my iphone, the homepage video shows as a blank white space and the one on the product page shows but doesn't play when pressing play button.
10-30-2023
Hi All, I have various videos loaded on my home and product page- both of which do not play on iPhone but show up on other devices. https://admin.shopify.com/store/moomeepump We have removed the autoplay part as I know iOS browsers block any autoplay...
Still showing as a blank space unfortunatley
Have you viewed on iphone?
Yes, i've left the original one on the top and created another using the code you sent- you will see this video at the bottom of the homepage.
Thanks for this solution! I've tried using this code now and it's just showing up as loading a loading icon on my iOS Chrome browser. I've checked other websites that are using the same code and the video plays on my iphone so I'm unsure why it isn't...
10-12-2023
Hi All, Needing urgent help here for my store- https://shopmoomee.com/ where autoplay video on homepage is not showing on iOS however shows on android, windows etc. I have tried almost every code on the support forums with no luck. Theme is Sense. W...
