hello @Dirk , I am attaching more data:1. Flow with the runs (only 1):2. Here is an example of someone who subscribed today: 3. Another from yesterday: And as you could see before, there is no run for these last 2 customers.Can you please support? I ...

Hi @Dirk ,I registered myself via welcome pop-up from Rivo and make.com interface. I does register my emails (with email marketing enabled), however flow is not triggered. I’ve always used different emails (running out of them already)

Hi @Dirk ,Thanks for your reply. I am using this app: https://apps.shopify.com/shopify-email?locale=esAnd this is my automation flow: 

Hello, I've set up the pre-built marketing automation for new customer newletter sign up.Having in mind I have different ways to sign up: via checkout process, pop-up window, make.com integration... So far it works randomly, just once when a customer...