Hey Summer, thanks for reaching out about this. If its ok I'll share screenshots of specific figures of returns and refunds report privately. I am looking at the exact same product during the exact same dates just as an example. The two reports I'm l...

Hi,I am looking at the Shopify report for the number of a particular item that was returned during a specific time period. Then when I go to the orders page and select that specific product during the same time period and filter it by refund, I am se...

We are experiencing significant discrepancies between the data reported by Meta and our Shopify store. We are seeking an expert to diagnose and fix these issues. Despite having various experts audit our accounts over the past few weeks and confirming...

I have a similar problem with Facebook and Shopify data. I can see many people are having the same issue but I can't seem to find any solution or reason behind this anywhere. Any help would be greatly appreciated 欄

Hi,We are also having a similar issue. Some data from Facebook is being recorded by Shopify but not all. The discrepancies are huge. Do anyone have any insights into what this might be?

Hi,I am using Shopify's cookie banner and the settings appear to be very limited. I have an issue when a user lands on our website without interacting with the Consent Banner, the Consent Tag isn't firing with our Google tracking. I am trying to set ...

Has anyone any insights on this?

Hi,I have been doing a lot of reading about this on the forum and there are so many conflicting solutions. The compare at price works everywhere except Europe. I am aware of the Price Indication Directive in Europe but is there any way for me to show...