Thank you! You have been very helpful!!

Hello Imogen,Thanks for your reply! Your idea that “automatic fulfillment” was in place was correct!! Not sure how that was activated, since we have never selected that as an option though. I corrected that in the settings. Then, I placed a test orde...

My orders are showing as shipped and sending tracking numbers to customers, when I haven’t even printed the shipping label yet. Since this glitch started, there is no option anywhere on the order page to re-print or print the shipping label.  The ord...