Yes, please let me know how to make sure this can't happen again. Is it possible to get the customer his money back?

We got a call from a customer saying he ordered an item through our website but never received it. We don't have any record of his order, and he never got a confirmation email. He said he paid with PayPal and got charged, but we've had the PayPal pay...

This is also happening to us. We've had several customers complain that they double-checked the address they put in on the checkout page, but as soon as they got to the order confirmation page, it showed a different shipping address. They had to cont...

I have a blog post template with a Featured Product section that links to the post's Featured Product (which I set in one of the post's metafields). When the post's Featured Product is published online, it shows like this:  When I take the Featured P...

This worked for me! We wanted to get rid of the Add to Cart Banner in our Empire Theme so customers had to go through the Cart page first before going to Checkout. All I did was copy and paste the code you provided into the Custom CSS section of Them...