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Yes, setting up the CNAME records will take care of the required DKIM / SPF authentication
I would strongly recommend setting the p= value to none to start. Though it may not be your DMARC settings that are causing your emails to land in the spam folder. With these new authentication settings (as required by Gmail and Yahoo), it's possible...
If you leave the Sender email field value as naturalfibrearts@gmail.com, we will rewrite the from email address for your Shopify emails to something that looks like store+123@shopifyemail.com to ensure your emails continue to deliver successfully wit...
Thanks for reaching out. I apologize, these changes that Gmail announced have been really difficult for most senders to navigate. Can I ask which service you use to host your business emails if not Google Workspace? That will be where your MX records...
Can I ask what your DMARC policy is current set to? It is the p= value.
02-01-2024
@Mattisse99 can you describe your current setup with email? The reason for the change is that we've had to modify our sending practices so that all of our senders comply with the new Gmail requirements. What would be helpful for me to be able to trou...
02-01-2024
That's great! If the domain that the DMARC policy was set for is the same domain you have in the 'Sender email` field in /settings/notifications, you should be all set!
For example:
DMARC policy was set for yourdomain.comYour `Sender email` is store@...
Hi @naturalfibreart if your domain is hosted through Shopify, all of your Shopify emails (marketing, transactional, etc.) should be authenticated and setup correctly. However, if you use any other service for sending emails (i.e. Google Workspace for...
01-31-2024
For DMARC, subdomains will inherit the DMARC policy for the primary domain if no sp= values are specified. So no action is required unless you'd like different DMARC settings for your subdomains.
01-31-2024
Thanks for the update on your aspf=s policy setting. Unfortunately with our current infrastructure there is no way for us to set the MailFrom to match the Header From, so you will need to relax that DMARC setting for branded emails to be deployed fro...
01-31-2024
Thanks for the update. As previously mentioned to address your question about SPF:
One of those 4 CNAME records we ask you to input will create a subdomain such as mailer123.yourdomain.com and we manage the SPF record on that so it passes the DMARC...
01-29-2024
Thanks for responding. Can you confirm that:
You've setup the requested authentication records (the 4 CNAME records)That there is a DMARC policy that passes verification checks (i.e. check your DMARC record using a free tool) on yourdomain.com
One o...
01-29-2024
Thank you for sharing this. Glad to see that in your tests that everything seems to be passing when you check the headers. Mailbox providers check the SPF record against the Return-Path domain, not the sending IP. However, if it's important for you t...
01-29-2024
Hi SGM411, thank you for reaching out. Do you have a DMARC policy in place yet? If you've authenticated and have a DMARC policy in place, you should have not experienced any changes to how your emails are being sent out. None of our merchants should ...
01-29-2024
Hi! For your emails to pass your DMARC policy, only SPF or DKIM needs to pass. Having said that, we should be passing both. On initial read, it looks like this may possibly be an issue with with the reporting you're receiving, but I'd want to rule th...
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