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User Activity
02-15-2025
Yikes! Thanks for that insight, though!I've managed to stop them finally with 2 methods. 1 - I changed the price of the 0.00 items to an actual price and then made an automatic discount code that marks the free item 'free' only when added to the cart...
02-04-2025
I know credit card testing orders definitely occur but in this instance, that’s not the case for my store. Every single order is for a hidden free AddOn in my store. Something with a price of 0.00 and no shipping (digital). So no payment methods are ...
02-04-2025
This has been happening far too long. https://community.shopify.com/c/shopify-discussions/how-to-stop-bot-from-placing-fake-orders/m-p/2470063This app can help: https://apps.shopify.com/cart-lockI've tried to research this and can't find an exact ans...
01-26-2025
UPDATE 2: Got another order from SUSHI BOOKS and another fraudulent account, even after support said they would ban them. I am following up with support again. I wish we could stop this from happening.
01-24-2025
UPDATE: chatting with support now. They said they are trying to block the Sushi Books profile, but not sure about others .... Please be sure to REPORT THESE ORDERS TO SUPPORT.
01-24-2025
Let's report this thread/buyer to Shopify support. It may be the only way to get their attention. (I didn't think they personally monitor all of these).There also NEEDS to be a way to block certain emails from making purchases BEFORE, not after they ...
01-24-2025
Been having the same issue! 2 orders in a row (different times) from 2 different profiles - one of which is SUSHI BOOKS. I canceled both. Both were free ebooks hidden from my store listings and only available via a direct link. VERY frustrating! They...