To refund the payment, we can use the email customer provided and contact with them for bank details to refund the amount.

Hi Cubbexshop,I didn't find the solution but I started using manual Payment method on my store with my account details n all.  

Hi BIONXA,Hope this finds you well, I'm also running a dropshipping business, My suggestion might help you. Actually I'm currently going through with the same issue, I think what they mean is to Create a receiving account in payoneer by submitting so...