Yeah! Guess who told me it was caused by DMARC? Shopify Support! Then I decided to initiate another live chat and was told a different thing. Whenever my team encounters an issue [especially technical in nature], we already know it's going to be a ba...

100%.

I have been back and forth with Shopify and Zendesk and NO ONE can't seem to provide a resolution. So after days of researching and checking with other people, I found out this was the solution and it fixed my issue. If you talk to Shopify, they will...

Hello! Just sharing how I fixed it. I had to buy a Google Workspace so that the email provided by Shopify is an actual active email. Thanks,Patrick

We have a domain that is "Managed by Shopify", domain.com. We've set it up on Shopify that whenever someone sends an email to support@domain.com it will be forwarded to support@domain.zendesk.com. It's been working fine for the longest time, however,...