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Hey! Thanks for sharing! Are you still experiencing the same issues? I ran your site through the Google page speed tester, and it failed. So, there are some issues there. Other than that, there isn't a really obvious issue. It's possible your ads are...
03-19-2024
I don't think it is. It sounds like spam. Usually if Shopify has an issue with your account or wants to alert you to the fact that a feature is being removed or added, they have a banner warning when you log into your store. There's a lot of predator...
Hey! This sounds like a very frustrating mystery. It's hard to say what could happen without visiting your store. Are you willing to share the store name or URL here?
You can fix this pretty easily by editing the CSS in your theme. Identify the CSS selector or class to edit. If you don't already know the name of the CSS selector or class you need to edit, you have to find it. Right-click on your website page choo...
It could be a few things. Your API key/access token may have expired or been revoked. Check WhatsApp Commerce to see if that's the case. You might need to adjust the permissions in your Shopify admin settings. After you've tried all that, try regener...
03-07-2024
If you're sure none of the apps impacted sales channels or visibility, it could be an SEO issue. I agree with Garcia. The site could use some cleanup, which may help. Look at your Shopify analytics and see what changed when sales started to dive. Tha...
03-06-2024
Hi! I'm sorry your sales have dropped. That's never a good feeling.I've been exploring your website and noticed a few areas for improvement, such as streamlining the layout and standardizing image sizes and quality, which could enhance user experienc...
03-06-2024
Are you running into trouble when editing your online store's theme?I was able to change my background color to red (from white) by going to Sales Channels>Online Store>Themes>Customize (on the live theme)>Theme Settings Widget (Top Left Corner)>Colo...
No doubt you already guessed this, but it looks like the font wasn't uploaded correctly, and thus, Shopify is reverting to a local font. I think your font family is being referred to through the code you shared inconsistently (Patches vs Patches-Regu...
Hi! It sounds like you may want to search for a gift card app that allows you to build discounts into the card. Gift cards can be used repeatedly until they run out of funds. You could also create a discount code for 75% off, limit the code to a spec...
I totally understand the frustration of dealing with support issues, especially when it comes to something as tricky as pixels. It can feel like you're going in circles. Sometimes, bringing in an expert might be the lesser of two evils, given how com...
It looks like you have already solved this issue. If you're still struggling, you may need to change the theme settings (Online Store>Themes>Customize>Look for a setting you can flip on/off). You can change themes or add custom code if you don't see ...
02-02-2024
Hi! It sounds like you are in the market for a 3rd party Shopify app since Shopify doesn't really do these things natively. When you search for this feature, the keywords you're looking for are Upsell, Cross-sell, Bundle, Recommendation, and Personal...
02-01-2024
I've run into this before, and it's very frustrating. It could be related to your customer's browser and their internet connection. It could also be related to the shipping information in your checkout taking "too long" to load. If you use vendors or...
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| Subject | Views | Posted |
|---|---|---|
| 819 | 03-08-2024 01:41 PM |
