Hello @Dirk I went to the help center and logged in and there is no place to complete the process, can you please elaborate what to do at this point to get my refund for the unused labels?

I recently purchased 13 international first class USPS packages which costed me over $200. These packages were all sent back to me with a orange sticker that said attention postal customer the package contains prohibited contents. Return to sender. U...

Update to my recent post, I just tried again today and it is fixed and there is a print option in the bottom left corner 

I’m having a similar issue on Shopify Mobile App on my iphone where up until late December I was able to print the shipping label and package receipt as soon as I bought it through shopify. But ever since the new update on my shopify I have been unab...