I wanted to take a moment to acknowledge and express my appreciation for the exceptional support we received in resolving the issue with the Magical Product Fees extension in the Shopify POS app. Thanks to the quick and efficient responses from both ...

I feel like this is something that would help a lot of merchants. We have a call center and trying to use work arounds is clunky and I don't see any third party apps that would provide this functionality. My other thought is giving our call center it...

Dear Shopify Team,I am writing to request the addition of the "Gift Card" as a payment option when creating orders through the Shopify admin interface. Our service center handles a large volume of phone and mail orders, and this functionality would s...

Do we have any idea if the payment option for Gift Card will be available before the holidays from the shopify admin screen when creating an order for customers?We do a large amount of business before the holidays over the phone at our service center...

This sounds like a DNS issue either with the network you are using or possibly an addon you are using. Shopify support should be able to help you with getting any needed whitelisting for Shopify and if you are using addon's hopefully they have docume...

I have the stores getting together a list of affected devices and locations. Then the plan is to put in a ticket. Thank you!Joseph

Going to try this. We have 5 stores, our largest has 8 POS terminals that they use constantly and a couple other used during busy times. I work in the IT department and I just received a ticket letting me know that most stores are having to re connec...