Oh I have a similar bitter experience like you. Is there any platform where we can raise such grievances like Merchant protection forum or dispute redressal cell? If you come across please let me know, I want to be compensated for my loss of business...

But a TAT for response should be implemented and they should atleast let the store owner know as to why the account was deactivated. Let alone the timeline for corrective action. I think the store owners have that right to know why their account was ...

Whatever be the reason and I am hoping that it should be a logical one. Atleast they should come up with a system of responding to the queries as the unending wait for a valid reply is very frustrating. We keep on raising enquiries with the shopify a...

First of all comments like "selling dodgy items" should not be generalised. If you are curious to know, then there is a better way to ask. But for your FYI, my store was a female apparel store which specialised in Indian ethnic wear. Btw wish u all t...

It was my store which was unexpectedly deactivated.

My shopify account was suspended without any reason. Its been more than 12 hours since we have received a reply. Not much of help has come from Shopify's end. I have invested a lot in this business but I haven't received any response from their end w...

I am facing the same issue. My account got suspended for no reason and its been more than 12 hours since I have received any appropriate reply from Shopify. Still awaiting for response from their end but after reading all these posts I think I should...

Its been more than 12 hours that ny shopify account was terminated without any prior information and the team is not responding to the email. They are not even telling the exact reason of termination. All of a sudden my account was suspended. I have ...

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